More ISP Shenanigans
After the last problem I had with Telstra’s provision of BigPond cable internet access, things have been pretty good. Today though, I woke up and there was no juice.
No problem, I thought. These things can usually be taken care of by turning everythign off and starting again. No joy. A call to tech support revealed that there were no major problems reported in my area, but that there was a small problem in New Farm, a suburb far enough away that it should not effect me. This was supposed to be sorted out by 11am.
Eleven comes and goes and still no juice. Meanwhile I’m checking email on dial-up and comtemplating my navel in the waiting time for pages to download. Another call to tech support and after 20 minutes on hold, I find that there’s still no problems in my area and that a technician has to come out to check things out. Cool.
Except the earliest one can come out is next Wednesday. A full week away.
Not so cool.
I couldn’t resist asking what the hell everyone was doing if there were no major problems in the area and yet no one could come out for a week, but that was met with silence and a repeat of the company line, “sorry, but there is nothing more we can do…”
So I’m back at the cyber cafe on Adelaide Street, enjoying the mixture of languages that I can hear and wishing they’d crank up the air con just a few degrees more. If I’m here for a week, maybe they’l do that for me…in the interest of good customer service and all.
By Chris | Permalink
Related Posts
- Mobile Office
- Memories of brutal treatment linger
- Bloody hell! UK censors risque Aussie ads
- Where the Bloody Hell Are You Spoofs
- Disneyland thanks Australia for support
Subscribe
|
Print
|
Share              |
More BootsnAll Travel Network Sites
Destinations
© BootsnAll Travel Network - All rights reserved
Some of my companions at the cyber cafe today included the French (or Spanish) guy who was talking in an overly loud voice to the Japanese girl he was leaning all over while she was checking her email. He then preceded to ask her if he wanted to see photos of his family (on her internet time, mind you). She was too polite to say no (or maybe she actually did want to) and he greeted each photo with an exclamation, “Oh! That’s my aunt, she’s pregnant! Oh! That’s my cousin, people say he look like me!”
Then there was the Asian dude sitting next to me shoving the webcam up his shorts and then blowing kisses to it.
But my favourites were the 4 lovely ladies from England and Scandinavia (couldn’t narrow it down more than that) all wearing tight black tops and khaki shorts. Very nice.
Maybe all these folks were wondering about the geeky guy in the corner who never moved the whole day and snacked on museli bars…